Refund Policy

Credits are refunded automatically when

• a generation fails on our side or at the AI provider,
• the AI provider refuses the image or a safety policy stops it after the credit was taken, or
• a generation times out (it is marked failed after 3 minutes).

The credit returns to your balance on its own; you do not need to ask. If your photo is declined during our safety checks, the credit is never taken.

What is not refunded

• A result you simply do not like. Use Regenerate, Lighter or Stronger (1 credit each) to try again.
• Credits you have already used on successful generations.
• Free credits, which have no cash value.
• Accounts closed for breaking the Terms or the Acceptable Use Policy.

One-time packs

You can ask for a refund of an unused pack within 7 days of purchase. If you have used some of the credits, we can refund only if none were consumed. Pack credits are valid for 12 months.

Monthly plans

You can cancel at any time in Settings → Billing. Cancellation stops the next renewal, and you keep your plan until the end of the period you paid for. The current period is not refunded, and unused monthly credits do not roll over. If you were charged for a renewal by mistake, contact us within 7 days.

How to ask

Email support@aimusclegenerator.com from your account email with your order number. We reply within 2 business days. Approved refunds go back to the original payment method, and your bank may take a few days to show them.